FREQUENTLY ASKED QUESTIONS
Commonly asked body shop repair questions answered
Auto Body Repair Consumer Bill of Rights “An insurance company shall not require the repairs to be done at a specific auto body repair shop.”
You have the right to have any body shop you want do the work on your vehicle (Insurance Code 758.5). Insurance companies get a discount when you go to one of their partner shops, and in return they push customers to those shops to save money. Sometimes the insurance companies can really pressure you from what we’ve seen. Just remember you get to pick where you want your vehicle repaired in California.